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FAQs/Best Answers

We’re a laid back fishing town that is friendly and loves to help. If you've got questions, we've got answers. Do not hesitate to connect with us to help with any of your vacation planning.

Emergency Services

Ucluelet RCMP ( Police )
Phone: 250-726-7773

Ucluelet Fire Department
Phone: 250-726-4784

Ucluelet Ambulance
Phone: 250-725-2252

Tofino Hospital (Shared with Ucluelet)
Phone: 250-725-4010

Ucluelet Medical Clinic
Phone: 250-726-4443

Ucluelet Coast Guard
Phone: 250-726-7770

Ucluelet Dentist (Located in Tofino)
Phone: 250-725-2068

Ucluelet Fisheries and Oceans
Phone: 250-725-3500

Salty See Optometry
Phone: 250-266-3937

Outdoor Awareness

Please be outdoor aware. National parks are great places to view wildlife in their natural habitat. However, once animals become accustomed to people, they are in danger of losing their “wildness”. Habituated animals (those that have lost their natural fear of humans) can be dangerous because they appear docile and may come too close to humans. By acting responsibly, you can help ensure that future generation have an opportunity to see wildlife that is truly wild. Parks Canada has a responsibility to protect wildlife and their habitat. With your cooperation, bears, wolves, cougars and people can co-exist. The Pacific Rim National Park has a fantastic wildlife awareness page that we encourage all visitors to review. http://www.pc.gc.ca/eng/pn-np/bc/pacificrim/visit/visit7/visit7b.aspx

How Do You Say Ucluelet

Hard to pronounce. Harder to forget! While the name looks hard to say it is actually very easy. It is simply: U CLUE LET or Ukee (UKey) as locals affectionately refer to Ucluelet.

The Pacific Rim Visitor Centre

This is Ucluelet’s main Visitor Centre and can help with all your accommodation and vacation planning needs and is shared with the Pacific Rim National Park Reserve. Both organizations provide regional tourism information about the West Coast including Tofino. It is located at the junction of BC Highway #4 and the Tofino/Ucluelet Highway.

Tourism Ucluelet Desk – Tuesday to Saturday – 10 am to 4:30 pm
Parks Canada Desk – Sunday & Monday – 10 am to 4:30 pm
Civic Address: 2791 Pacific Rim Highway, Ucluelet, BC
Telephone Number:  250-726-4600
E-mail: visitorservices@discoverucluelet.com

Population, Geography & Time Zones

  • The population of Ucluelet as of 2011 is 1,627
  • The time zone is Pacific Standard Time PST (UTC-8)
  • Ucluelet is located at the western edge of Barkley Sound, 288 kilometres Northwest of the British Columbia’s provincial capital, Victoria, on the outer west coast of Vancouver Island.
  • The closest city isPort Alberni approximately 100 km to the east and the District of Tofino is 40 km northwest of Ucluelet on Highway 4.
  • Ucluelet is surrounded on both sides by the Pacific Rim National Park Reserve; the Long Beach Unit to the Northwest and Broken Islands Group to the South.

Pets In Ucluelet

Your four-legged travel companion will love Ucluelet and the Pacific Rim!

Please note there are no fairies located along the Wild Pacific Trail or in Ucluelet that will pick up after your doggie. There are doggie bag stations at trail heads as well as waste bins throughout Ucluelet.

Please respect any posted signs and note Dogs are required to be on leash at all times within the District of Ucluelet as well as in Pacific Rim National Park Reserve.

Several accommodation properties in the area have specialized programs, that will welcome your pet(s) in style and comfort. Check our STAY PAGE

Packing for the West Coast

  • Lightweight shirts
  • Sweater or Fleece – need to be cozy
  • A hat or scarf
  • Camera to capture your memories
  • Lightweight pants and shorts
  • Bathing suit to wear under wetsuit
  • Sunglasses
  • Sunscreen (Yes, you need it here)
  • Jacket
  • Wind/water repellant protective shell; Gortex always in vogue
  • Sturdy footwear for all the exploring and adventure that await
  • Backpack to carry all the delightful treats found in local shops and markets
  • A book you’ve been meaning to read – pull up a piece of beach or driftwood on one of Ucluelet’s pristine beaches and enjoy the peacefulness
  • Charging cords –Ucluelet wants you to unplug and reconnect with nature, but let’s be honest, those latest posts and emails aren’t going to read themselves!

Gratuities and Tipping

Tipping is custom in the tourism industry, with a standard minimum tip of fifteen per cent (15%-20%). Tips can also be given to drivers, tour guides, spa therapists, hairdressers, bartenders, hotel attendants, etc., at your discretion.

Credits & Debit Bank Cards

Credit Card and Bank Debit Cards use is widespread. VISA, Mastercard, American Express are accepted at most local shops and services as are bank debit cards.

Local Banks

CIBC (ATM)

Address: 212 Main Street, Ucluelet, BC V0R 3A0
Phone: (250) 726-7701
Hours: 5 days per week – 9:30AM–5PM

Coastal Credit Union of British Columbia (ATM)

Address: 1566 Peninsula Rd, Ucluelet, BC V0R 3A0
Phone: (250) 726-7785
Hours: 10-4PM Tue-Thu, Saturday and 10-5PM on Friday

Currency

Currency in Canada is based on the Canadian dollar and is similar to American currency with coinage including pennies (one cent), nickels (five cents), dimes (ten cents), quarters (twenty-five cents), and then the one dollar coin commonly referred to as a Loonie (for the embossed image of a Loon that graces one side) and the two dollar coin called a Twoonie (or toonie). Canadian currency also comes in bills of $5, $10, $20, $50 and $100 denominations.

Many businesses will accept the US dollars but the exchange rates will vary. The local bank can also help you exchange your US dollars into CAD dollars. Look at the currency exchange rate: http://www.gocurrency.com/

Language

Canada is a bi-lingual nation, with both English and French being our official languages. English is the most commonly used language in local restaurants, shops, and businesses throughout the region.

Customs and Regulations

If you are arriving here from outside of Canada, by the time you make your way to Ucluelet you will already have been cleared through Canadian Customs. Government regulations require all visitors arriving in Canada by air, land and see from the United States of America and elsewhere, to have a valid passport. Additional documentation may be required, such as a visitor visa or alien card permitting entry.

Duty Regulations

For more information and the latest up to date information, please call Revenue Canada, Customs and Excise at (204) 983-3500 (from outside Canada) or 1-800-461-9999 (from inside Canada), or visit www.ccra-adrc.gc.ca

Generally; wearing apparel and personal effects for use by visitors are admitted free of duty. Persons aged 19 and over may bring into Canada up to 50 cigars, 200 cigarettes, and 220 g (8 oz) of manufactured tobacco. Persons aged 19 and over may also bring into Canada 1.14 litres (40 oz) of spirits or 1.5 litres (45 oz) of wine or 8.5 litres (288 oz) of beer or ale. All goods must be declared. Revolvers, pistols, and fully automatic firearms are prohibited entry into Canada. All weapons must be declared. Non-residents may claim GST rebates (conditions apply). Forms are available on BC Ferries, at Greyhound Bus terminals and other locations.

Electricity

Canada operates on 110V, 60 cycle electric power just as they do in the USA. Non-North American visitors should bring a plug adaptor if you wish to use your own small appliances from home (i.e. razors, hair dryers). If you are visiting from countries such as Australia, that use a higher voltage, you may encounter problems charging your re-chargeable batteries.

BC/Canada Holidays

Statutory holidays include:

New Year’s Day (January 1)

Good Friday & Easter Sunday & Monday

Victoria Day

Canada Day (July 1)

BC Day (first Monday in August)

Labour Day (First Monday in September)

Thanksgiving (2nd Monday in October)

Remembrance Day (November 11)

Christmas Day (December 25).

Most of the local businesses are open during these statutory holidays.

Drinking & Smoking

British Columbia prohibits the sale of alcoholic beverages to anyone under the age of 19 years. Alcoholic beverages can only be purchased at B.C. Liquor Agency Stores, beer and wine stores, and at licensed restaurants, pubs, and lounges.

In general, alcoholic beverages can only be consumed on licensed premises or on private property. Drinking alcohol is not permitted in unlicensed public areas, including all parks, beaches, and streets. Within your own campsite in the National Park, alcoholic beverages may be consumed as it is considered private property.

Impaired driving is a criminal code offence in Canada. The blood-alcohol limit for driving under the influence of alcohol is 0.08.

Smoking is not allowed in any public buildings in British Columbia including restaurants and bars. Please respect any posted signage while visiting the area. Smoking is also prohibited in all public parks in Ucluelet and within 8 meters of public doorways.

District of Ucluelet Administration Office

If you require any municipal or business information call or visit:

Office Hours:

Monday to Friday 8:30am to 4pm

except Stat Holidays and Christmas Closure

Mailing Address:

PO Box 999, Ucluelet, BC V0R 3A0

Civic Address:

200 Main Street

Telephone Number (General Enquiries): 250-726-7744

Fax Number: 250-726-7335

E-mail: info@ucluelet.ca

Photo Credits: Featured Image by Brian Congdon

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